Which credit cards does Carlton Hotel Istanbul accept?

We accept Visa and MasterCard credit cards. We do not accept Traveller’s Cheques. We can charge Euro currency to Visa and MasterCards. We apply daily exchange rates announced by Turkish Central Bank.

Is the room rate per person or per room?

All of our rooms have a king size bed only, except for the Queen Panoramic with Terrace which has a queen size bed. Therefore, the room rate is the same whether it is occupied by 1 or 2 persons.

Are breakfast and taxes included in the room rates?

Yes, they are included. We have no hidden costs.

Does Carlton Hotel Istanbul have fitness or jogging facilities?

We do not have a fitness center inside the hotel.

Can Carlton Hotel Istanbul arrange an airport pick-up service?

Of course we can. You can tick the relevant box while making your online reservation, or you can send your request by mail to the Carlton Hotel Istanbul front desk.

Does Carlton Hotel Istanbul have a car park?

Carlton Hotel Istanbul doesn’t have a car park, but we will park your car on the street or in a privately owned car park for you, free of charge.

Can I use my mobile phone in Istanbul?

Of course you can. Either check the roaming details of your current mobile operator or use a Turkish SIM card. The choice is yours of course. If you would like to obtain a local SIM card, please check out the major Turkish mobile operator sales offices (Vodafone, Turkcell or Turk Telekom) at the airport for advice and the latest promotions.

How far is Carlton Hotel Istanbul from Sultanahmet (old city), Taksim and the Bosphorus?

Sultanahmet is only a 2 minutes walk away and Taksim is only a 10 minutes tram ride from the Carlton Hotel Istanbul. You can reach to start of Boshorus in 10 minutes on foot.

Is it safe to walk to the hotel at night?

Since the hotel is located in a residential area, the hotel surroundings are generally safer than other (sightseeing focused) parts of Istanbul.

Do I Need a Visa for Istanbul, and How Can I get One?

The rule of thumb is you need a visa, but it all depends on the country that issued the passport you are traveling with. Here, you can read more about visa requirements and procedures for Istanbul, and how to get your Turkish electronic visa online.

Can I pay with Dollars, Euros, Turkish Liras, or both. What do I bring and where can I get the best exchange rates?

Please read the Istanbul Money Strategy: Cash Or Credit Card? for a detailed overview of all possibilities and our recommendations.

Is there something like a Museum Pass?

Yes, there is. Here you can find all the details about the Museum Pass Istanbul.

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You Need Support?

Have some questions or have problems with online reservations? You may easily contact us through contacts below.

+90 212 511 4224

[email protected]